1. Purpose and scope

These terms govern the sale of products listed in the “Outlet” section of the CrownHair website.

Purchasing these products constitutes full acceptance of these terms, which prevail over any general terms and conditions of sale where they are inconsistent.

2. Nature of the products

Products available in the Outlet section are non-standard goods, available for immediate purchase and sold at discounted prices due to specific characteristics.

By way of example and without limitation, Outlet products may include:

• hair systems that have already been cut or adapted
  
• items with custom measurements
  
• products that have been returned and subsequently inspected
  
• discontinued or end-of-line models
  
• products with cosmetic, non-structural defects
  

All products undergo quality checks and have not been worn or used.

3. Product condition and description

Outlet products are sold “in the condition, both factual and legal, in which they are found” (“as is”), as described in the relevant product listing.

The published images are genuine and representative of the specific item for sale.

Any modifications, special features or imperfections are indicated in the product description.

The customer declares that they have reviewed this information and accept it in full.

4. Uniqueness and inability to customize

Outlet products are to be considered unique, non-replicable items.

The following cannot be requested:

• modifications
  
• adjustments
  
• customizations
  

after purchase.

5. Customer responsibility when choosing

The customer selects the product independently.

CrownHair accepts no liability for any incompatibilities relating to:

• size
  
• color
  
• density
  
• base type
  
• final appearance
  

Customers are advised to carefully check all technical specifications before purchasing and, if in doubt, to request assistance in advance.

6. Right of withdrawal and exclusions

Under Article 59 of Legislative Decree No. 206/2005 (Consumer Code), the right of withdrawal may be excluded for goods made to measure or clearly personalized.

Outlet products, insofar as they are:

• modified
  
• adapted
  
• not resalable as new
  

may fall within the categories excluded from the right of withdrawal.

Accordingly, CrownHair reserves the right to limit or exclude the right of withdrawal for these products.

Any specific terms are indicated in the product listing.

7. Limitation of liability

CrownHair shall not be held liable for:

• improper or non-compliant use of the product
  
• subjective expectations inconsistent with the described characteristics
  
• technical or aesthetic incompatibilities
  
• misinterpretations of images or descriptions
  

8. Express acceptance

By purchasing an Outlet product, the customer expressly declares:

• that they have read and understood these terms
  
• that they accept them in full and without reservation
  
• that they are aware of the specific nature of the product purchased